terms of service

CONDENSED TOS
NOTICE: This is the CONDENSED version of the TOS.Detailed info may be missing. The sole purpose of this condensed version is for the Customer to have an easy overview of the main points. Please refer to the full TOS below for more detailed terms, which WILL apply to your orders.

TERMS OF SERVICE
LAST UPDATE: 4/15/26This contract applies to the artist further called Seller and person or institution further called Customer purchasing from Seller a work of art further called Product. By ordering Product from the Seller the Customer agrees to the following terms and conditions:PAYMENTS
1. Customer agrees to pay the due amount upfront for any orders of value lower or equal to $20.
2. Any other payment schedule has to be mutually agreed before work on the Product commences.
3. Customer accepts that work on the Product will not commence until payment has been received by Seller according to the above schedule.
4. Certain types of work do not allow for a split payment. In such cases customer will be informed about this and will be asked to agree on a different payment schedule, before any work can commence.PRODUCT DELIVERY
5. Customer agrees that Product will be delivered digitally after the final payment has been received by the Seller.
6. It is sole responsibility of Customer to propose delivery method which works for both parties. Seller cannot be held accountable for Customer's loss of access to the delivery method, loss of delivered files, impediments such as spam filters or any other technical obstacles outside responsibility of the Seller.
6b. Upon delivery of the product, it is the Customer's responsibility to store it properly. Loss of product due to negligence will not be reimbursed by the Seller. Seller can not guarantee that the original copy of the product will be available in the case that the Customer lost their files.REVISIONS
7. Customer has right to a reasonable amount of minor edits after completion, such as changing an eye color or fixing a small detail. Any requests once piece is finished will require a prior mutual agreement and will result in a proportional increase of order value. Any such increase will be invoiced separately. Work on any such excessive requests will not commence until the payment for the additional invoice(s) has been received.CURRENCY CONVERSIONS
8. Customer agrees to pay the total amount specified in USD.
9. It is the sole responsibility of Customer to bear any currency conversion costs, bank transfer fees, in transferring funds to the Seller.REFUND POLICY
10. Full refunds are available only if Seller has not started the commission. Once the sketch is started or completed Customer may receive a 50% refund. Once the lines are started or completed Customer may receive a 25% refund. Once coloring starts refunds are not eligible.
11. Customer obliges to contact the Seller in a fast and responsive manner, responding swiftly to any requests for comments, clarifications, opinions, validation of progress etc. Lack of timely communication on behalf of Customer will be recognized as implicit approval of all work progress and current state of the Product.PERSONAL AND COMMERCIAL USE
16. Customer has the right to distribute the artwork Seller produces for Customer in digital form for non-profit personal use only unless directed otherwise. This means the art is not available for commercial purposes (ex: logos, layouts, print sales, stickers, generally anything you can sell). If Customer wishes to use artwork by Seller for commercial reasons, Customer will need to purchase the rights from for an additional fee.Customer does not hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.In addition, Customer does not hold the right to use the product for AI datasets or for AI tools and any present or future inventions in the space.CANCELLATIONS
17. Seller reserves every right to refuse or cancel any order, under condition of full refund, without giving reasons to Customer.
18. Any disrespectful behavior will not be tolerated and may result in a cancellation of the order. Customer will receive full or partial refund depending on amount of work completed. Seller will have full right to refuse any service to the Customer in the future.This TOS was used from this example

Version A

Version B